PawNest

Refunds Policy

When refunds are issued

Once we receive and inspect your returned item, we will notify you of approval.

Approved refunds are issued to your original payment method via Stripe.

Timing

Refunds are processed within ⟨TBD by business owner: 5–10⟩ business days of

approval. Your bank or card issuer may take additional time to post the refund.

Partial refunds

A partial refund may apply to items returned not in original condition, or with

missing parts, at our discretion.

Damaged or incorrect items

If your item arrives damaged or you received the wrong item, contact ⟨TBD:

support email⟩ within ⟨TBD: 14⟩ days with photos; we will arrange a replacement

or full refund including shipping.

_Last updated: ⟨date⟩_